Welcome to the Cerrave website (hereinafter referred to as the “Website”). Please read the following terms and conditions (hereinafter referred to as the “Terms”) carefully before using this Website. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.
- Scope of Application
These Terms apply to your access to and use of our Website, purchase of goods and use of related services. We reserve the right to modify, update or change these Terms at any time, and the modified Terms will be posted on this page. Your continued use of the Website after the modification is deemed to accept the modified Terms. - Account Registration
To make purchases on this Website, you need to register an account and provide true, accurate and complete personal information. You are responsible for maintaining the confidentiality of your account information and are responsible for all activities conducted through your account. - Product Information
Although we try to ensure the accuracy of product descriptions, pricing and other information on the Website, we cannot guarantee that this information is completely correct. If there is an error in the price, description or other information of the product, we have the right to cancel or modify the order. If such an error occurs, we will try to notify you promptly. - Orders and Payments
All orders are subject to the product price and payment method at the time you submit your order.
All products are subject to the corresponding shipping costs and applicable taxes. The specific fees will be displayed at checkout.
Once the order is completed and paid, you will receive a confirmation email. If we are unable to process your order (such as insufficient stock, payment failure, etc.), we will notify you promptly. - Shipping and Delivery
We will process and ship your order as soon as possible after receiving it. The estimated delivery time and cost will be provided through the checkout page.
We are not responsible for any delays, loss or damage caused by third-party delivery services. Please refer to our Shipping Policy for more details. - Returns and Refunds
If you are not satisfied with the product, you can submit a return request in accordance with our Return Policy. All returns must meet the return conditions, which are detailed in the Return Policy. - Intellectual Property
All content on the website (including but not limited to text, graphics, logos, images, videos, audio, trademarks and software) is the property of Cerrave or its content providers and is protected by copyright laws. Without our authorization, you may not use, copy, distribute, modify or publicly display these contents in any way. - User Conduct
When using this website, you agree not to do the following:
Violate any applicable laws and regulations.
Intentionally upload or transmit malware, viruses, spam, etc.
Interfere with, destroy or damage the normal operation of the website.
Use this website falsely or fraudulently.
We reserve the right to terminate the account of any user who violates the above behavior.
- Disclaimer
We are not responsible for service interruption, delay or loss caused by force majeure (such as natural disasters, war, cyber attacks, etc.) or third-party actions.
The content and services of this website are provided on an “as is” basis, and we do not make any form of express or implied warranty, especially no commitment to the quality, suitability and reliability of the goods. - Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, punitive or special damages arising from the use of this website, including but not limited to loss of profits, business interruption, data loss, etc. - Privacy Policy
Please refer to our Privacy Policy to understand how we collect, use and protect your personal information. - Applicable Law and Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of your region. Any disputes arising from these Terms shall be submitted to the courts in your region for resolution. - Modification and Termination
We reserve the right to modify, update, suspend or terminate the content and services of this website at any time without prior notice. We may also delete your account or access at any time without prior notice. - Contact Us
If you have any questions about these Terms or need help, please contact us as follows:
Email: cerrave@xyz.com
Customer Service Phone: +13369035156
Sincerely, Cerrave Customer Service Team