We respect your privacy and are committed to protecting your personal information. When you use our services, the personal information you provide will be protected. This Privacy Policy explains how we collect, use, store and protect your information.
- Information We Collect
We may collect the following types of personal information:
Personal identification information: such as name, email address, phone number, mailing address, billing address, etc.
Payment information: including payment method information such as credit card information and bank account information.
Usage data: We collect technical information related to your visit to our website, such as IP address, browser type, access time, page browsing history, geographic location, etc.
- How we use your information
The information we collect is mainly used for the following purposes:
Processing and managing orders: used to process your purchases, payments, shipments, after-sales service, etc.
Communicating with you: used to send order confirmations, updates, promotions, customer support and other information.
Improving services: We optimize website experience and product services by analyzing usage data.
Preventing fraud and security issues: used to protect your account and our website from unauthorized access and malicious activities.
- How to protect your information
We take all reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, tampering or destruction. These measures include using SSL encryption protocol to protect payment information, storing data on secure servers, etc. - Information Sharing and Disclosure
We promise not to sell, rent or share your personal information with third parties unless:
Service providers: In order to fulfill orders and provide services, we may share your information with third-party service providers (such as payment processing companies, logistics companies, etc.), but only to provide necessary services.
Legal requirements: We may disclose your information when required by law, such as in response to government requests, legal procedures or legal requests.
Protect our rights and interests: We may disclose your information when it involves preventing fraud, protecting the security of our website and users, etc.
- Your privacy rights
You can exercise your privacy rights in the following ways:
Access and correct information: You can access and update your personal information at any time.
Delete account: If you want to delete your account information, please contact our customer service team.
Refuse to receive marketing emails: If you do not want to receive our marketing emails, you can unsubscribe through the “unsubscribe” link in the email or by contacting us.
- Tracking Technologies and Cookies
To enhance your user experience, our website uses cookies. Cookies are small files stored on your device that record your preferences and actions. You can refuse the use of cookies through your browser settings, but please note that this may affect your shopping experience. - Children’s Privacy
Our services are not specifically targeted at children, and we do not intentionally collect personal information from children under the age of 13. If we discover that personal information from a child under the age of 13 has been collected, we will take steps to delete the information as soon as possible. - Privacy Policy Updates
We may update this Privacy Policy from time to time. If we make any important changes to our Privacy Policy, you will see an update notice on our website. It is recommended that you check this page regularly to see if there are any changes to our Privacy Policy. - Contact Us
If you have any questions about this Privacy Policy or need more information, please contact us at the following:
Email: cerrave@xyz.com
Customer Service Phone: +13369035156
We will respond to your questions and provide you with assistance as soon as possible.
Sincerely, The Cerrave Team